Shipping policy

Shipping

  • We currently ship only within Pakistan.
  • Orders are processed after confirmation. For Cash on Delivery (COD) orders, advance payment of shipping charges may be required before dispatch.
  • Delivery usually takes 3–7 business days, depending on your location.
  • Delivery times may be affected by public holidays, weather conditions, or courier delays.

Returns

  • We offer a 7-day return policy from the date you receive your order.
  • If you change your mind or ordered the wrong item, you may return the product within 7 days. The product must be unused, in its original packaging, and in resalable condition.
  • Customers are responsible for the return shipping cost for change-of-mind returns or when the correct product was delivered.
  • If you receive a damaged, defective, or incorrect product, we will cover the return shipping charges and provide a replacement or refund after inspection.
  • To request a return, please contact our customer support within 7 days of receiving your order with your order number and clear photos (if the product is damaged or incorrect).